In the heart of Liverpool and Halton, Support at Home stands not just as a care provider, but as a testament to the power of family values in business. Founded in 2011 by Nicola and Janet, the company's journey has been one of growth, innovation, and unwavering commitment to its community. But behind every milestone lies a story of family dedication and shared vision.
In 2011, Nicola and Janet embarked on a remarkable journey by establishing a care service. From humble beginnings with just one client and a desk in Nicola's bedroom, their venture, Support at Home, has flourished into a pillar of the local community. Today, the company stands tall, supporting hundreds of individuals with over 120 members of the team, supporting clients with a range of health and support needs.
Support at Home has been a labour of love for the entire family. Nicola's husband, Wayne, and her father, Brian, worked tirelessly alongside Nicola and her mum, to develop the business into what it is today. Their collective passion and expertise laid the foundation for success, shaping the company's values and ethos. Nicola and Wayne's sons, Declan and Owen, and daughter-in-law, Emily, now play integral roles in driving the company forward.
We are proud of what we do and have many happy clients who are supported to live independently with the
assistance of our caring and professional Support Workers. Our priority is to develop trusting
relationships by providing safe, high quality, personalised care that is led by our clients.
We are proud to offer a wide range of high-quality, person-centred care services designed to support people of all ages, needs, and circumstances. From rehabilitation following a hospital stay to long-term complex care, mental health support and family-based services for children and young people — our care is always tailored, flexible and grounded in real understanding.
What sets us apart is not just what we do, but how we do it. As a family-run provider, we genuinely care for every individual we support. Our experienced, compassionate team works closely with people and their families to deliver care that promotes independence, dignity and quality of life — whether that’s through short-term assistance or ongoing, specialist support.
We can assist with:
Personal hygiene and bathing
Dressing and continence care
Toileting and mobility support
Medication prompts and administration
Support with eating and nutrition
Rehabilitation and reablement
Clinical and nurse-led interventions
Emotional wellbeing and mental health support
Transition services for young people
Family support and behavioural assistance
Complex Care
Children & Young People's Service's
Our mission is to be a trusted solution to the challenges individuals and modern families face today — and we do that by offering care that is personal, adaptable and focused on meaningful outcomes.
If you'd like to learn more about how we can support you or a loved one, please get in touch with our friendly team today.